What We Collect and Why We Use It
We collect your name, email address, phone number, and account credentials when you register. When you make a deposit or withdrawal through bKash, Nagad, or Rocket, we record the transaction reference and wallet identifier — not your full wallet PIN or password. We also collect device
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and session data, such as your browser type, IP address, and pages visited, to detect unusual account activity and keep your session secure. This data is used strictly to operate your account, verify payments, prevent fraud, and respond to your support requests. We do not sell,
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rent, or share your personal data with advertisers. Third parties we work with — such as payment processors and security vendors — receive only the minimum data required to perform their function under a written data-handling agreement. Retention periods vary by data type: account credentials are
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held for as long as your account remains active; transaction records may be held longer where required by applicable law. Your use of this platform and the data we hold depends on your local law and the eligible regions we serve.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.